Role portfolio · 5 areas of impact
Architect an OpenTelemetry platform from zero
Led and architected SmartHub's company-wide platform on OpenTelemetry and adjacent telemetry technologies, establishing the technical foundation beneath Octant's user-facing control plane and the broader MyDecisive product suite.
Move feasibility ahead of implementation
Turn architecture and API context into an engineering feasibility report before a team commits to an expensive—or incorrect—proof of concept.
Replace days of support with a five-minute sandbox
Encoded field-engineering knowledge into a self-service workflow that installs the platform, loads synthetic data, and demonstrates solution efficacy without requiring Jillian in the room.
Turn technical vision into a resilient commercial launch
Shaped Octant—MyDecisive's primary user-facing control plane built on SmartHub and adjacent technologies—from concept through architecture, delivery planning, editable frontend content, telemetry validation, and independent customer-journey testing.
Build and run engineering from zero
Built and ran the engineering practice from roadmap through delivery, hiring 12 engineers and three contractors while establishing Jira-grounded Monte Carlo forecasting for predictable delivery.